Privacy Policy for MasterCommunicating.com
Last Updated: May 2, 2025
This Privacy Policy describes how MasterCommunicating.com ("we", "us", or "our") collects, uses, and discloses your personal information when you visit our website, use our services, or communicate with us.
1. Information We Collect
1.1 Information You Provide to Us
- Contact Information: Name, email address, phone number, and mailing address.
- Account Information: Username, password, and profile details when you create an account.
- Payment Information: Credit card details, billing address, and other financial information when you make a purchase. Note that payment processing is handled by secure third-party payment processors.
- Communication Information: Information you provide when corresponding with us, including coaching preferences, goals, and feedback.
1.2 Information We Collect Automatically
- Usage Data: Information about your interactions with our website, including IP address, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide and maintain our services
- To process and complete transactions
- To send administrative information, such as updates or changes to our terms and policies
- To respond to your inquiries and provide customer support
- To send marketing communications (with your consent)
- To improve our website and services
- To protect against fraudulent or illegal activity
- To comply with legal obligations
3. Information Sharing and Disclosure
We may share your personal information with:
- Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, email delivery, and website hosting.
- Professional Advisors: Legal, accounting, and other professional advisors in connection with our business operations.
- Legal Requirements: When required by law, such as to comply with a subpoena or similar legal process, or to protect our rights, privacy, safety, or property.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
We do not sell or rent your personal information to third parties.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access, correct, or delete your personal information
- Object to processing of your personal information
- Withdraw consent where we rely on consent as the legal basis for processing
- Data portability
- Opt-out of marketing communications
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Children's Privacy
Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected personal information from a child under 16, please contact us, and we will take steps to delete such information.
8. International Data Transfers
Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We will take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated Privacy Policy on our website and update the "Last Updated" date accordingly. Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: support@mastercommunicating.com
11. Additional Information for Specific Jurisdictions
11.1 California Residents
Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information. For more information about these rights and how to exercise them, please contact us.
11.2 European Economic Area (EEA), United Kingdom, and Switzerland
If you are located in the EEA, UK, or Switzerland, we process your personal information in accordance with the General Data Protection Regulation (GDPR) or equivalent local laws. The legal bases for processing your personal information include consent, contractual necessity, and legitimate interests.
You have the right to lodge a complaint with a data protection authority if you believe our processing of your personal information violates applicable law.
